Frequently Asked Questions
Everything you need to know about protecting your style.
How do I determine my correct size?
Most Hairbrella products feature an adjustable elastic band to ensure a perfect fit for all head sizes and hair volumes. Please refer to the specific size guide on each product page for detailed measurements.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are Hairbrella products 100% waterproof?
Yes, our products are crafted with a high-performance waterproof exterior and a luxury satin lining to keep your hair completely dry and frizz-free in rain, snow, or humidity.
What is your return and exchange policy?
We want you to love your Hairbrella. If you are not satisfied, we accept returns and exchanges on unworn items in their original packaging within 30 days of purchase.
How should I care for and clean my Hairbrella?
To maintain the integrity of the waterproof material, we recommend hand washing with mild detergent and hanging to dry. Do not use bleach or iron the product.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.